Sir Alan Steer's Behaviour Review for the Secretary of State (26 March 2008) said:
"To enable the most vulnerable or disengaged children to gain full benefit from strategies in behaviour management, schools need the capacity to provide high quality support to the child and to the parents. Without that capacity schools will be unable to meet the aspirations contained within the Children’s Plan."
The interim review, Feb 2009 stated on behaviour
..schools need more support in this area and that …unofficial or informal exclusions should stop - such exclusions can be particularly harmful to children with special needs, ..many children with SEN were failed by the school system as a lack of awareness and understanding could mean they were labelled as "badly-behaved
Here is an article published in the TES looking at a Supportive style of conflict management - click on the + button at the bottom of the page or 'Fullscreen' at the top to get a better view
_ I have also produced an extended article: "An emotionally intelligent approach to behaviour management"; which
compares the Compliant and the Supportive styles of behaviour
management. If you would like a copy of this,